FAQs

1. How can I purchase Bulu Mata Hijab products?

You can visit Bulu Mata Hijab online store at www.bulumatahijab.com

 

2. How can I know when the “out of stock” items will be restocked?

You may follow us at our Instagram page @bulumatahijab to get updates on the restocked items as well as other latest products launched and announcements.

 

3. How long would I expect my order(s) to arrive?

After payment is received, processing and delivery will take 5-7 working days to States within Peninsular Malaysia and 7-10 working days for delivery to Sabah & Sarawak during off peak seasons. We are not responsible for any delays due to customs clearance processes or other circumstances. No refund/ returns will be entertained for this reason.

 

4. What is the postage fee?

Postage fee will be automatically calculated based on delivery location and package weight.

 

5. What are the Payment options?

Debit/ credit card, Visa, MasterCard, online banking via most of the major banks in Malaysia. All online banking transactions on this site are processed using Kiplepay, which is a secure online payment gateway. We will take care by keeping your order and payment details secure

 

6. Product Info

Products viewed on gadgets screens may probably have a little difference from the actual products in terms of colour. However, other information on this online store are accurate.